In order to receive and process your report, you must confirm that you have read this Privacy Notice. If you do not accept the terms and conditions as set out in the notice, you will not be able to make the report.
Please note that this channel is not intended to communicate emergencies.
The whistleblowing channel is managed by GRUPO DREAMPLACE (hereinafter, the COMPANY), using the ithikios platform, which is owned by Digital Products Development SL, a company specialized in offering management systems for internal whistleblowing channels for companies. It maintains a contractual relationship with the COMPANY in charge of the processing for the purpose of receiving, storing and sending communications . Ithikios guarantees security and confidentiality for the purpose of the contracted treatment.
Below is the basic information about how we process your personal data:
Basic information on privacy and data protection | |
Data Controller | DREAMPLACE GROUP (hereinafter, the COMPANY) with registered office at Avda. Alcalde Walter Paetzmann, 38670, Santa Cruz de Tenerife, which is made up of the following companies, all of them registered in the Mercantile Registry of Santa Cruz de Tenerife: · DREAMPLACE HOTELS & RESORTS, S.L.U. con CIF B38039145. · DREAMPLACE LANZAROTE, S.L.U. con CIF B76748821. · ZIDAY DE INVERSIONES, S.L.U. con CIF B76689264. · DREAMPLACE GESTIÓN, S.L.U. con CIF B76748755. |
Data Protection Officer | You can contact us by email: [email protected]
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Data subject to processing and origin
| Be: · your contact details, if provided (first and last name, e-mail, telephone number) · Name and title of the persons reported in the complaint · information (regardless of their nature) of the facts denounced
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Purpose of the processing and Legitimacy | In accordance with current data protection regulations, the Company informs you that your personal data will be collected and processed in order to:
Our legitimate interest is to ensure compliance with applicable policies and regulations and/or legislation. |
Recipients of assignments | Those that are necessary in accordance with the law, the service providers in their capacity as data processors. In addition, in the course of an investigation, it may be necessary for us to share the facts you report with another company in the group, if that company is implicated in the facts; We will always keep your anonymity.
Personal data will not be transferred to other third parties, except under legal obligation. |
International Transfer Recipient | Those that derive from the processing of the complaint, question or concern to any other company in the group, as well as those derived from our relationship with the provider that manages the Whistleblowing Channel with the guarantees set out in the Privacy Policy |
Rights of Data Subjects | Access, rectification, deletion or oblivion, limitation, portability, opposition and to file complaints with the supervisory authorities. |